Housekeeping Supervisor

Summary:

The Housekeeping Supervisor is responsible for overseeing the daily housekeeping operations of a hotel, hospital, or other facility. This includes tasks such as:

• Managing a team of housekeepers
• Assigning cleaning tasks
• Ensuring that all areas are cleaned to a high standard
• Maintaining inventory of cleaning supplies
• Ordering new supplies as needed
• Training new housekeepers
• Ensuring that all housekeeping procedures are followed
• Complying with all applicable regulations
• Handling customer complaints

Essential Duties and Responsibilities:

• Manage a team of housekeepers, including hiring, training, and evaluating staff.
• Assign cleaning tasks to housekeepers, ensuring that all areas are cleaned to a high standard.
• Maintain inventory of cleaning supplies and order new supplies as needed.
• Train new housekeepers on cleaning procedures and safety protocols.
• Ensure that all housekeeping procedures are followed, such as cleaning protocols, safety protocols, and infection control procedures.
• Comply with all applicable regulations, such as OSHA regulations and environmental regulations.
• Handle customer complaints, resolving issues in a timely and efficient manner.

Qualifications:

• High school diploma or equivalent.
• 2+ years of experience in housekeeping or a related field.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication and organizational skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Knowledge of housekeeping procedures and safety protocols.
• Ability to speak and understand English fluently.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.